What questions should customers think through before talking to professionals about their project?
They should definitely know which services they want, and if the company they are looking at offers the services requested! I would recommend talking with several professionals and asking them about the care they plan on doing in your home! Most reputable company's will come and give you a free estimate!
What types of customers have you worked with?
I have worked with all kinds of customers from big retail stores on daily janitorial cleaning, to private home owners who like things done in a particular way. "There is no job we can’t do!". We will find out in detail what service you are wanting. Before we leave, we will answer any questions or concerns you may have and schedule your appointment.
How did you get started doing this type of work?
I wanted to do something I enjoyed and start my own business while helping people accomplish their household goals!
What advice would you give a customer looking to hire a provider in your area of work?
Check, check, check, references... I have a list available upon request!
What is your typical process for working with a new customer?
I come out to your home, go over servicing and pricing information, do a walk thru with you finding out in detail what services you are wanting! Then before I leave I'll answer any questions you may have, schedule your cleaning, and leave you with your estimate!
Can I reschedule my appointment?
Please give a 48-hour notice for cancellation. Make up cleanings can be rescheduled, or cancellation fees will be applied.
Do I need to be home for my cleaning?
That’s up to you. Whatever you prefer.